The Father Of Scientific Management - 1549 Words

Frederick Winslow Taylor The Father of Scientific Management Date of Birth: March 20, 1856 Date of Death: March 21, 1915 Parents: Franklin and Emily Annette Taylor Institutions: Phillips Exeter Academy, Stevens Institute of Technology, University of Pennsylvania Influential Works: The Principles of Scientific Management (1911) Places of Employment: Midvale Steel Works Manufacturing Investments of Pennsylvania Bethlehem Steel Dartmouth College Biographical Information: Originally, Taylor planned to attend school to become a lawyer, but his poor eyesight forced Taylor to take a different path. After this career change, Taylor was able to develop his scientific management theories through his experience and observation in†¦show more content†¦Managers should replace old, traditional work methods with more scientifically developed ones. Instead of holding onto the â€Å"rule of thumb† methods, more demanding standards should be created to promote efficiency in the workplace. 2. Employees should be carefully picked and trained. Employees must be properly trained and given specific instructions to maintain a high level of efficiency. This abandoned the current method of throwing employees in with no instruction and leaving them to figure it out on their own. 3. Companies should require specific instructions and oversight of employees. This oversight helps prevent soldiering and allows employees to remain accountable for their productivity throughout the day. 4. Work should be divided equally among managers and workers, with managers delegating and workers simply performing assigned tasks. These four methods completely revolutionized management in Taylor’s time. Taylor insisted that managers and managers alone had the responsibility to enforce these rules and apply these new methods. They also hold the responsibility to maintain the most effective work conditions and train the employees sufficiently. Taylor describes the manager as the one who understands and plans the activities of the workers. The workers simply do the task they were assigned without any type of understanding as to why they are performing that task. The manager is the mental piece and theShow MoreRelatedFrederick Winslow Taylor - the Father of Scientific Management2622 Words   |  11 PagesFrederick Winslow Taylor - The Father of Scientific Management The years leading up to the 1920’s were a time of momentous change for America. New technology was gaining momentum and factories were producing more and more goods. People were able to buy goods rather than making them like they had in the past and the standard of living was going up. Manufactured goods were a major part of life, especially during the 1920’s. This change towards being a consumer nation didn’t happen all at once andRead MoreDr. Frederick Winslow Taylor1319 Words   |  6 PagesWinslow Taylor is best known for his scientific management principles where scientific methods are applied to management problems to increase productivity with less cost, time and effort .He is well known as the ‘Father of scientific management’. But the term scientific management was not invented by Taylor. The origin of the term scientific management is identified to be in a book na- -med ‘The Economy of Manufacturers’ written by Charles Babbage known as ‘Father of computer’, a mathematician, mechanicalRead MoreDescribe and Critique on Scientific Management1284 Words   |  6 PagesDescribe and critique the Scientific Management approach pioneered by Frederick Taylor Content Page Executive Summary 2 Who Is Frederick W. Taylor? 3 Scientific Management 4 Fordism 5 Criticisms of Scientific Management 6 Neo - Taylorism 7 Conclusion 8 Reference List 9 Executive Summary This study aims to analyze and discuss both industrial benefits and social implications of Frederick Taylor’s scientific management approach. A brief biography of the â€Å"Father of Efficiency† will beRead More The History of Scientific Management Theories Essay1198 Words   |  5 PagesIn the history of management thinking, there are many ways to manage an organization, such as scientific management and administrative management. This essay will discuss the notion that scientific management was a ‘good’ idea in the history of management thinking, by looking at the historical backgrounds and political beliefs of economist, also how the develop management theory by conducting experiments, and how their theories made it into the managing business does and how do they work. First ofRead MoreFrederick Taylors Scientific Management1131 Words   |  5 Pages1) How and why are Taylor’s ideas still useful today? Frederick W. Taylor is known as â€Å"The Father of Scientific Management† and his philosophy of management lies in the scientific approach to decision making, which means that it is based on proven fact /experimentation, research/ rather than on tradition, guesswork, rule of thumb or precedent. (Taylor, 1911/1967) In my opinion, what makes Frederick W. Taylor’s ideas relevant even nowadays, is the fundamental principle to secure maximum prosperityRead MoreWhat was Frederick Taylors most significant contribution to management?1185 Words   |  5 PagesFrederick Winslow Taylor, the acknowledged Father of scientific management was a pre classical contributor. Taylor was the founder of a system that stated the relationship of workers and managers to the realm of new science/technology. Scientific management is the approach emphasing production efficiencies by scientifically searching for the one best way to do each job. Taylor pioneered his signature time and motion studies of work processes through this movement, developed an array of principlesRead MoreFrederick Winslow Taylor965 Words   |  4 PagesNegative points of Taylor’s Theory 3. Comparison of Taylor’s Theory with other â€Å"fathers† 3.1 Elton Mayo 3.2 Max Weber 3.3 Henri Fayol 4. Conclusion 5. Bibliography 6. References 1 Introduction: Frederick Winslow Taylor (1856-1915) was an American mechanical engineer, who was famous for his theories of Scientific Management. Taylor sought to improve industrial productivity through individual workers using technicalRead MoreManagement School of Thought1542 Words   |  7 PagesManagement School of Thought:  During the present century, certain schools of management thought have developed. Each school reflects the problems of the period during which they were popular. 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Taylor states that Management (not workers) are to developRead MoreManagement and Work Place1295 Words   |  6 Pagesmain features of Taylor s approach to Scientific management and what criticisms have been made of it? Do firms use scientific management today? Frederick Taylor was an American, born in 1856. He was an the early management consultants who shot to fame due to his book the Principles of Scientific management written in 1911. Taylor called it scientific management but later in time it became to be known as Taylorism recognising him as the father of this idea. The thought that he came

Napster The Problem Of Copyright Infringement - 981 Words

The Napster web site made file swapping over the Internet available via the software necessary for the Peer-to-Peer (P2P) file transfer to work. P2P is software that when downloaded onto someone s computer, enables that person to access another person s computer to find and copy certain files that the software is designed to recognize. It was used primarily for copying MP3 files, as a result avoiding the need to actually purchase music on CD or some other format. The popularity of Napster happened quickly with 15 million registered users in less than one year, according to company sources. Napster had the attention of the Record Industry Association of America (RIAA), and their concerns of Copyright infringement. About a year after its launch, it was sued by the RIAA, which represented major recording companies such as Universal Music, BMG, Sony Music, and Warner Music Group. They claimed that by allowing users to swap free music recordings, Napster’s service violated Copyright laws. Eventually, the judge ruled against Napster forcing them to shut down operations and liquidate its assets [3]. Napster used P2P technology and the use of a central database that held registered users information. The database contained information on the files they were sharing, their log in details and other information. The database made it easy for users to find and download a specific piece of music. It was the database that caused the courts to rule against Napster, not theShow MoreRelatedThe Ethics Of The Copyright System1485 Words   |  6 PagesThe purpose of the copyright system has always been to promote creativity in society and protect the creator’s interests. In applying copyright laws to any creation, three basic guidelines apply. First is the fair return for a creator’s labor, second is â€Å"Fair Use† of the creator’s labor and finally the Progress of Science and useful Arts to further the public good. The application of these three guidelines in litigation for AM Records, Inc. vs. Napster, found that the rights of reproduction, andRead MoreThe M Records, Inc. V. Napster1439 Words   |  6 PagesThe purpose of the copyright system has always been to promote creativity in society and protect the creators’ interests. In applying copyright laws to any creation, three basic guidelines apply. First is the fair return for a creators lab or, second is â€Å"Fair Use† of the creators’ labor and finally the Progress of Science and useful Arts to further the public good. The application of these three guidelines in litigation for AM Records, Inc. v. Napster, found that the rights of reproduction, and distributionRead More Napster: The Copyright Battle Essay1363 Words   |  6 Pagestype of file sharing was illegal because it was not clear on the website disclaimer. Most people did not understand United States copyright laws or the concept of Fair Use. It was the golden age of the internet and everyone was happy with his or her new toy. In this paper, I will discuss legal implications of peer-to-peer file sharing. The most famous case was the Napster lawsuits. I was interested because I got a cease and desist letter spring 2000. I stopped but I never quite understood what theRead MoreThe Internet And Piracy That Will Kill Film Essay881 Words   |  4 Pagescelebrities sued tried to sue this website. Na pster alone had over 25 million users so a lot of people thought it was alright to download this content. Thanks to the sheer amount of people thank download content illegally many see it as a lesser crime, however, copyright infringement is a very serious and punishable crime, artist are not able to make money for their work, and there will be less material produced since artist are not making enough money. 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Case Study about Telecommunication And Content Management Of Boldflash

Question: Discuss about the Telecommunication for Study of Boldflash? Answer: Introduction The study of the report will shed immense light on the various divisions of telecommunication and content management. The technology and science of communication over a distance is defined as Telecommunication. One of the major focuses that drives human innovation is the ability to convey information efficiently, quickly and accurately (Shoretel.in, 2015). Communication remains a chief element for success and survival from prehistoric man with their signal fires to the smart phone welding high powered executives in the modern era. The telecommunication history illustrates this immeasurable push for the advancement as it parallels human growth, becoming more efficient and widespread as the improvement of recent civilization unfolds. The report, which contains three different sections, will enable the reader to gain gigantic knowledge regarding the use and need of telecommunication in various sectors (Burnett, 2011). However, the report is based on the firm Bold flash, which is a sma rt phone manufacturer division and is renamed recently (Hbs.edu, 2012).Moreover, the communication environment of Bold flash, along with the various areas of concern of the company has been discussed within the report at the desired section as per the need and requirement of the study. Milestone One Body of report Background and area of focus Almost two decades have passed during which various technical communicators have turned to Bold flash, to answer and ask questions regarding the ever changing world of technical communication. The firm bold flash mainly deals with the field of mobile communication and manufactuirng. These makes the management of the firm highly cautioned regarding the section of communication. Bold flash needs to keep them updated in the field of communication as most of the dealings of the firm are based on telecommunication with their clients. However, the detailed study of the companys history and method of communication shows that the firm is quiet up to date in the division of technical service communication (Lannon Lannon, 2010). Hence, any sort of modification is not needed in this section. Identically, the division of product documentation of Bold flash is updated as well. The product documentation is the process, which highlights the various technical manuals as well as online information of the particular product. Boldflash have quiet successfully dealt with this division in the recent past, which have also brought various successes to the doorway of the company. Alternatively, the major problem of Boldflash lies in the division of the internal business process, which has also made the firm suffered from various marketing and financial issues. Therefore, it can be said that the firm is facing immense problem in the division of the internal business process, which comprises of various pivotal elements of a business process. This element consists of identification of customer needs, innovation, operations and evaluation of the satisfaction of the customer needs (Lay, 2009). Hence, it can be stated that any sort of problem in these section can make bold flash suffer to a huge extent. The report will therefore focus in the area of the internal business process of bold flash, in order to extract the various loopholes form the process. These loopholes can disguisedly make the firm handicapped and hence fixing these problems are of utmost importance. The most important reason for fixing the section of internal business process of the firm bold flash is to meet the customer needs and customer satisfaction of the firm. These two components are the ultimate divisions of the internal business process, and Boldflash should keep these sections up to the mark in order to stay alive in the densely competitive market (Markel, 2011). Therefore, it can be argued that fixing this section immediately is of utmost importance. The ideal internal business process is represented below in the form of diagram, which will help the reader understand the ideal process with ease. Figure 1: Internal business process model (Source: Created by author) Key Stakeholders The organizations, groups, or individuals that are affected by the various activities of the business are known to be the stakeholders of the firm. Hence, in this case the stakeholders are the various individuals and groups of people who are affected by the internal business process. The identification of these people can be done in a group wise manner, which is given below: Identification of the customer need In this section the stakeholders are the various sales and marketing employees of bold flash, as they are majorly linked with the identification of the various needs of the customers. Design and Develop The designing section includes the division of production and designing of the firm, and hence the various employees of this section are the stakeholders. Make and Market Once, again the sales team of bold flash becomes the stakeholders in this division, but the customers as well as the suppliers of the firm can also be referred as the stakeholders. Service The customer care executives plays the major role in this division and hence they can be titled as the major stakeholders as well. Therefore, the evaluation of each of the above section shows that the employee, suppliers and the customers can be identified as the major stakeholders in the internal business process (Pain, 2012). The planning and communication pattern with these stakeholders in the internal business process should be started from the very basic sections. The planning should be done in such a manner so that each of the department gets involved in the whole planning process. This will make the employees of these departments educate regarding the elements needed for the planning process. The planning process should also include certain jobs, which should engage every employee of all the departments. This will provide them with a practical experience of the whole planning process and they will be able to identify the various pivotal elements of the process (Hutton, 2010). The communication between these stakeholders is of utmost importance, and hence, the communication process will be built with intense care. All the sections will have clear communication system with each other, which will enable the employees of the firm to communicate with each other, whenever needed. Hence, various updated technologies will be used in order to make the communication between the employees smooth and undisturbed. The communication process will start from the department, which is responsible for the identifying the customer needs and will end up at the department, which is responsible for evaluating the customer satisfaction. The flow of communication will be in a systematic manner as per the Internal Business process model. Established Practices The chief stakeholders that are involved within the whole process should be having communication within themselves (Book, 2010). Moreover, the sales team of the firm should be having fluent and undisturbed communication with the customers. This is of utmost importance as the generation of the sales revenue is massively important for bold flash. Therefore, it can be stated that the establishing of communication practices with the stakeholders is of utmost importance which can be done by establishing the below stated practices. Marketing team The marketing team of the firm should report to the higher department regarding the sales of each day. This should be done in technical manner, which will save time and will be less hectic as well. All the individuals of the team after the completion of the days work should make a report that will contain information regarding the whole days work. This report should be sent to the higher authorities and the administration department (Goodwin Vidgen, 2012). Implementation of this practice can make a smooth communication with the sales team. Production department The production department should be responsible for communicating their exact needs of raw materials, products produced and exact amount of work in progress. This will help the management of the firm to deliver the exact need of raw materials to the production department. Hence, a practice should be established, which will make the production department sent report on a three-day interval regarding all the mentioned section. Customer relation management (CRM) The CRM of Bold Flash should make a detailed report regarding the problem of each of the consumers. This report should be sent to the higher authorities and to the technology development team (Han, 2011). This will enable the technology team of the firm understand the exact needs of the CRM to communicate in a better manner with the customers of the firm. Feedback Implementation of taking feedback from the consumers of the firm will enable the firm to link and communicate directly with the customers of the firm. The consumers at the same time will also be enabling to gist up their views regarding the firm and its service (Wisdom, 2011). This can be done in a technological manner by creating a section of feedback in the website of the company. Framework for communication The communication between the technology team and the stakeholders of the internal business process should not face any sort of problem, as that can have various adverse effects on the business of the company. The technical communication strategies that can be implemented in order to build the continued communication between the technology team and the stakeholders are stated below: The marketing teams after sending the verbal report should make a detailed report using Microsoft excel. This report should contain all the various desired information regarding the work done. The team before leaving for the day must send this report through e- mail to the higher authorities (Holland, 2009). The production department should send the Cost sheet, via e mail to the higher authorities, which will enable the administration department to evaluate the exact need of the raw materials. The CRM department of the company should send the list of the customers that are not satisfied, by e mail to the higher authorities (Hirschfeld, 2011). Figure 2: Technical communication strategies (Source: Created by author) The non - technical communication strategies that can be implemented in order to build the continued communication between the technology team and the stakeholders are stated below: The marketing team should provide a hard copy of report, which will provide strong and perpetual communication. The innovation team should maintain a hard copy of the materials used and materials needed by them for the next three days. This report should be sent to the administration department in order to neglect any kind of scarcity of resources (Mitchell, 2011). The CRM department of the firm should provide details of the unsatisfied consumer, along with their full name, address and the problem in a hard cop format. Figure 3: Figure 3: Non -Technical communication strategies (Source: Created by author) Milestone 2 Tanning Plan: Communication The communication strategy has been built up in such a manner so that the new technical writers can understand their exact role in the company (Kleinecke, 2013). The writers at the same time also need to understand the working procedure of the firm. Hence, all this elements can only be satisfied by implementing a strong and stable communication strategy. The communication strategy that will be incorporated in the focused internal business process model has been stated below: Figure 3: Communication Strategy (Source: Created by author) The shown communication strategy will be of massive help for the new technical writers, as they will get a detailed view of what they need to do and achieve. The strategy will take them through the various stages such as reflection and learning, analyzing, and gathering information etc, which will help them immensely to growth in a high rate. Training Plan: Collaboration The collaboration strategies will help the new technical writers to understand the flow of the internal business process (Nels Haayelbarth, 2011). Therefore, it is of utmost importance that the stakeholder of the internal business process collaborates with the new technical writers. The collaborative strategies will play a huge role of significance in order to make the whole process successful. The diagrammatic view of the strategy has been presented below: This process will be appropriate for the new writers, as they will get a chance to communicate with the stakeholders of the internal business process in a verbal manner after collaboration (Fear, 2010). This process will also help the writers and the stakeholders to build up an understanding among them. Therefore, it can be stated that the collaboration process can implant a huge positive effect on the overall procedure. Tanning Plan: Vehicle The training vehicles refer to the various types of communication methods and instruments that are needed in order to establish a smooth process of training. The vehicles are selected as per the need of the training and to share the complete training procedure with the stakeholders and the trainees. The training vehicle will majorly consist of the meetings and the providing of the research samples. The subject matter of the entire internal business process will be highlighted with intense care to the new trainees and the stakeholders (excepting the customers) in the meetings sessions (Gurak Lay, 2009). Hence, it can be said that the vehicles selected can have huge significance on the new trainees, as they will gain a detailed idea regarding the whole process. Specific Guidelines The chief steps of the framework are the various technical and non technical communication tools that have been used in order to clear up the communication process. The guidelines in the technical process majorly consist of the e- mail conversations and sending of the desired information files. The new technical writers will be trained in a well constructive manner, which will majorly consist of meetings where they will be provided with various research materials (Hopkinson, 2014). Along with all these the writers will be provided with a detailed plan of the new internal business process, which will clear up their views regarding their exact role. Milestone 3 Selecting the methods of collaboration and communication that best fits the internal business process section and implementing the same within the new technical communication team The methods of collaboration and communication includes arranging meetings between the new technical team and the stakeholders of the companies to assess the internal business process of the company as the stakeholders are solely responsible for the internal business operations. Effective communication with the stakeholders will help the new technical team to get overall insights of their roles and responsibilities within the internal business process of the company (Feliciello, 2013). Additionally, the new technical communication will also be motivated and influenced by the stakeholders regarding the business process and their responsibilities. The communication will also enable the opportunities for the stakeholders to demonstrate clearly the usual requirements of the customers and the performance that they are expecting from those new recruitments (Gingell, 2009). Determining the target audience of the communication and the various dispositional characteristics and technical needs The personality traits such as dispositional characteristics, experience and technical needs of the different target audiences such as sales, marketing, operational, production, CRM are also different (Wilcox, 2012). In most of cases, the sales personnel are not highly educated but they are expected to have more field experience, knowledge of customers requirements and power to demonstrate the services effectively. Whereas, the marketing personnel are highly educated and their responsibilities include viewing the market, economy and customers from an analytical point of view, where the experience has a major role to play (Harwell, 2010). The production teams are mainly consisted with fewer highly educated personnel such as engineers and with a major portion or labors that are technically expert but not highly educated. Operational teams include a fair mix of both experienced and educated employees. Determining of the intended message that needs to be delivered and the evaluation of the reason of importance of this message to the target audience The message that has a huge significance and needs to be developed is the significance of communication. The adaption of the effective methods of communication is of massive importance as well. The reason that these messages are of huge significance is that the stakeholders and the writers needs to understand the massive importance of communication (Toker, 2012). This will help both the stakeholders as well as the writers to communicate with each other in a regular and formal manner. Hence, it can be said that the target audience of the process should adopt all the various methods and strategies of communication that has been explained, which will lead to a undisturbed communication within the whole system. Determining the success of the technical communication in delivering the intended message The success of the technical communication in delivering the intended message can be evaluated by monitoring the success of the communication strategies (Pykalainen, 2012). This strategies will work in a positive manner and will be successful in building up a strong communication between the writers, technical teams and the stakeholders of the process. This can be said as the various departments are bond to report and communicate through e mail as well as manual communication. This will remain all the departments updated regarding what is going on in the other divisions of the firm. Identifying the key steps of the framework The framework of the whole process is built in such manner so that all the departments involved in the process are benefited (Sturdy, 2009). The key steps of the framework are the elements and the processes that are used in the communication strategy. The guidelines are quite simple and clear as it states that the detailed study of the provided literature should ease the understanding of the whole process. Exemplifying of training The exemplifying of the training can be highlighted by evaluating the previous communication system of the firm. The previous system had a huge communication gap within all the departments and the stakeholders, which will be omitted easily by the new strategy. Moreover, the needs of the target audience will be meet successfully as communication will erase all types of gaps (Schumacher N.C, 2014). The mailing and reporting section of the communication practice that has been established will help the process to get established within a small span of time. Explanation of the adoption process of the communication practice and specifying the reasons for the made changes The first and foremost job was to identify the various loopholes, without which it was impossible to build an effective new process. The new process was then adopted, which has the main motto to resolve the communication gap within the department and modify the internal business process. The study also showed that the previous process had various communication gaps and the internal business process was backdated (Lay, 2009). This is the main reason for implementing various modified communication practice and developing the internal business process as well. Recommendation The firm was in need of a well-constructed and effective internal business process. The management of the firm needs to implement the modified business process at its earliest. Moreover, bold flash in order to resolve the communication gap should also implement the various communication strategies that are highlighted within the study. Conclusion The study brings us to the conclusion that internal business process and communication method with the stakeholders of a firm are of utmost importance and hence should not be neglected by any firm within the industry. The training process had a huge significance on the new joiners. This is because the quality of training will determine the amount of productivity that the new comers will give the firm in the near future. The study also concludes that the most important reason for fixing the section of internal business process of the firm bold flash is to meet the customer needs and customer satisfaction of the firm. The marketing team, production department, Customer relation management (CRM) and taking feedback from the consumers has a huge role of significance throughout the process. Reference List Books Burnett, R. (2011). Technical communication. Belmont, Calif.: Wadsworth Pub. Co Fear, D. (2010). Technical communication. Glenview, Ill.: Scott, Foresman Gurak, L., Lay, M. (2009). Research in technical communication. Westport, CT: Praeger Harwell, G. (2010). Technical communication. New York: Macmillan Hopkinson, H. (2014). Technical communication. Sydney: McGraw-Hill. Lannon, J., Lannon, J. (2010). Technical communication. New York: Longman Lay, M. (2009). Technical communication. Boston: Irwin/McGraw-Hill Markel, M. (2011). Technical communication Wilcox, S. (2012). Technical communication. Scranton: International Textbook Co. Journals Book, V. (2010). Categories, and Technical Communications. Journal Of Technical Writing And Communication, 9(4), 1-1. Hutton, V. (2010). 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Pykalainen, T. (2012). Adaption of Linux SSL servers across cultures. First Monday, 13(12). Schumacher, R., N.C., C. (2014). Timely content. (Springhouse), 35(7), 6. Sturdy, D. (2009). Enterprise Content Management. LIM, 7(03). Toker, L. (2012). Target Audience, Hurdle Audience, and the General Reader:, 26(2), 281-303. Websites Shoretel.in,.(2015).The History of Telecommunication | ShoreTel. Retrieved 6 June 2015, from https://www.shoretel.in/history-telecommunication?__utma=120824778.2135036356.1433561361.1433561361.1433561361.1__utmb=120824778.1.10.1433561361__utmc=120824778__utmx=-__utmz=120824778.1433561361.1.1.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not%20provided)__utmv=-__utmk=98535071primaryDomainHbs.edu, (2012). BoldFlash: Cross-Functional Challenges in the Mobile Division. [online] Available at: https://www.hbs.edu/faculty/Pages/item.aspx?num=42811 [Accessed 8 Jun. 2015].